Frequently Asked Questions (FAQs)

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Getting Started

  • How to add a virtual background?

    If you create a live stream room, there are 2 default layers “Rooms” and “Presenter” on the top left panel

    1. Click Edit and choose the images or videos

    2. Add multiple virtual backgrounds among the material library, you can also upload your own images and videos from your local album

    3. Change the order of virtual backgrounds by tapping “Add to the front” and “Add to the end”

    4. Click Confirm

    How to add a virtual background? How to add a virtual background?
    <Adjust the images or videos>

    1. You can move the materials with 1 finger

    2. Zoom in or zoom out the materials with 2 fingers

    3. Tap How to add a virtual background? on the top right corner to make the images or videos in full screen

  • How to set up beauty and makeup filters?

    1. Tap Presenter on the top left panel

    2. Tap Edit and you can adjust the presenter settings

    3. Switch to Beautify for adding beauty filters such as Retouch, ReShape, Filters, and Makeup - Apply the beauty and makeup filter as you like

    How to set up beauty and makeup filters? How to set up beauty and makeup filters?
  • How to add a real-time animated 3D avatar?

    1. Tap Presenter on the top left panel

    2. Tap Edit and then Avatar

    3. Choose the avatar as you like and you can now start a live stream with a 3D avatar anytime!

    How to add a real-time animated 3D avatar?
  • How to add stickers, special effects and other materials?

    1. Tap How to add stickers, special effects and other materials? to add a new layer on the top left panel

    2. Choose either Stickers or Effects

    3. Select multiple stickers or effects as you like

    4. Change the order of materials by tapping “Add to the front” and “Add to the end”

    5. Click Confirm

    6. You can move the material with 1 finger; Scale up or down the object with 2 fingers

    How to add stickers, special effects and other materials? How to add stickers, special effects and other materials?
  • Remote Control

  • How to use the remote control?

    < Connect to the remote control >

    Method 1: Mobile App Remote Control.

    Tap How to use the remote control? at the top right corner on the live streaming device and tap remote control

    2. Choose Mobile Phone and a QR code will appear

    3. Please make sure the remote control device is connected to the same wifi

    4. Tap Remote Control (Control) on remote control device and tap Scan to complete connection

    5. Tap Operate to start remote control

    How to use the remote control? How to use the remote control? How to use the remote control?
  • How to use the remote control with Bluetooth device?

    1. Tap How to use the remote control? at the top right corner on the live streaming device and tap remote control

    2. Choose Mobile Phone and a QR code will appear

    3. Tap Remote Control (Control) on remote control device and tap Scan to complete connection

    4. Tap Operate to start remote control

    How to set up beauty and makeup filters? How to set up beauty and makeup filters?
  • Connect to live streaming platforms

  • How to start a live stream on Facebook?

    1. Visit https://www.facebook.com/live/create

    2. Select Go Live

    3. Click Streaming Software from select a video source section

    4. You can find your persistent stream key in advance settings

    5. Copy and save the stream key to Arohar

    6. Choose the live stream quality and click Go Live on Arohar

    How to start a live stream on Facebook?
  • How to start a live stream on YouTube?

    1. Visit https://studio.youtube.com

    2. Click Create at the top right corner

    3. Click Go Live

    4. You can find your stream URL and stream key in stream settings

    5. Copy and save the stream URL and stream key to Arohar

    6. Choose the live stream quality and click Go Live on Arohar

    How to start a live stream on Facebook?
  • How to start a live stream on Twitch?

    1. Visit https://www.twitch.tv/dashboard

    2. Click Settings on the left panel

    3. Copy and save primary stream key to Arohar

    4. Choose the live stream quality and corresponding stream URL.

    5. Click Go Live on Arohar

    How to start a live stream on Twitch?
  • How to start a live stream on Instagram?

    1. Visit https://instafeed.me/rtmp/

    2. Login with Instagram

    3. Click Create New Broadcast under advanced module

    4. Copy and save your stream URL and stream key to Arohar

    5. Choose the live stream quality and click Go Live on Arohar

    How to start a live stream on Twitch?